Retail Industry is faced with challenges of constantly changing business dynamics and processes. Multiple Sales Channels and pricing models have made companies with old ways of working difficult to sustain. How fast a company is able to implement its strategy and keep in pace with changed business scenarios determines how it would stand. This would mean a good technology partner and a proper designed configurable system which would be able to adapt and customize very fast as per business needs.
Our team comprises of people with vast experience in the Retail and Distribution areas. We have built a suite of Solutions and have also provided several customized solutions to Customers. We understand the constantly changing business scenarios in this vertical and provide total solution to enable easy transition to the modified business process with minimal lag time.
- CFReach Suite ( ERP/CRM/POS/Loyalty Engine/Contact Centre Management)
- Bespoke Solutions
- Teleshopping & Retail Company based out of Mumbai
Suite of Products Implemented
- CRM integrated with Dialer for Order Booking
- ERP for Buying/Finances/Supply Chain/Media Management
- Franchisee Portal
- Ludhiana based Apparel Retail Chain
Solution Implemented
- POS for Apparels
- Integration with Backed SAP
- Integration with Loyalty Engine of Rewards Program
- Loyalty Program for a Leading Jewellery Retail Chain
Solution Implemented
- Loyalty Program Solution with following features
- Configuration of Points & Tier Rules
- Integration with POS for Sales data
- Option to redeem reward points
- CRM for Contact Centre
- MIS